Handmade with love - Refund Policy
We are passionate about our mission to empower women by sourcing our beautiful Global Treasures from artisans & womens co-operatives from around the world.
We love that every design and every stitch is made with love and care and holds the personality of the artisan who made this treasure! This means that there may be slight imperfections in the production however we think this is what makes these pieces so beautiful. Being handmade also means that each piece is as unique and perfectly imperfect and inevitably flawed & beautiful just as the amazing people who made them.
Please consider before purchasing if these imperfections in any handmade items will offend you as they are a part of their beauty and will not be accepted for refund.
We offer a 7 day exchange policy.
We hope you will absolutely love what you have purchased but if you not completely happy we are happy to exchange within 7 days or issue a credit note.
- The item must be in original condition - unworn, unwashed, and with all tags still attached and original packaging where applicable.
- We reserve the right to deny returns and if the product isn't in this condition it will be returned to you.
- Please send us a message via our Page to advise of any concerns within 48 hours, after this please note no refunds will be accepted.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable for change of mind purchases.
- We will always return on faulty items and will will pay for postage costs incurred to you. Please inspect item and let us know within 7 days of receiving it.
- Please note: No refund or exchange on sale items